Privacy Policy

Privacy Policy

Effective Date: March 7, 2026

This Privacy Policy explains how Next Step Tech LLC (dba SmartShift Ai) (“SmartShift Ai,” “we,” “us,” or “our”) collects, uses, and shares information when you visit gosmartshiftai.com (the “Site”), purchase products, book services, or contact us.

Information we collect

Information you provide:
We may collect information you provide directly, such as your name, email address, phone number, and any details you submit through forms, purchases, or messages.

Purchases and payments (Stripe):
Payments are processed through Stripe. We do not store your full payment card number. Stripe may collect and process payment information to complete your transaction.

Information collected automatically:
We may automatically collect technical information such as IP address, device type, browser type, pages visited, and approximate location (city/state level). This may be collected through cookies and similar technologies.

How we use your information

We use information to:

  • Process purchases and deliver products/services
  • Provide customer support and respond to inquiries
  • Send transaction emails (receipts, confirmations, access instructions)
  • Improve the Site and offerings
  • Send marketing emails when permitted (you can unsubscribe any time)
  • Prevent fraud and protect the Site

How we share your information

We do not sell your personal information. We may share information with:

  • Stripe (payment processing)
  • Service providers that help operate the Site (hosting, email delivery, analytics, CRM tools)
  • Legal authorities if required by law or to protect rights and safety

Cookies and analytics

We use cookies and similar technologies for functionality and analytics. You can control cookies through browser settings. Disabling cookies may limit some site features.

Your choices and rights

You may request access, correction, or deletion of your personal information, subject to legal and business requirements. You may opt out of marketing emails using the unsubscribe link or by contacting us.

Data security and retention

We use reasonable safeguards to protect personal information. We retain information only as long as needed for business, legal, and accounting purposes.

Children’s privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

Third-party links

The Site may include links to third-party websites. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

Email: info@gosmartshiftai.com
Business: Next Step Tech LLC (dba SmartShift Ai)